The NEW SignalWire Support Portal!

Happy Friday to all of our SignalWire and FreeSWITCH partners!

We teased some changes coming to the Support aspects of SignalWire some months ago and we are FINALLY able to announce that we’ve completed some much needed updates to your customer service experience. Some improvements you can expect to see soon are:

  • Adding Attachments to Cases

  • Integrated Knowledge Base

  • Robust Case Management

  • Various additions of Automation and AI tools

  • Faster Case Turn Around Times

Starting May 30th, you’ll have access to a new customer service portal designed to bring all of our developer and support resources to your hands. If you notice any issues, please feel free to submit support cases regarding any issues you have in the new portal as well as features you’d like to see. We can’t wait to share this with our fellow geeks and we are eager and excited for your feedback!

Brian and Jason
SignalWire Support