No reply to sip option

FreeSWITCH Troubleshooting
1

Hi

We have freeswitch configured with a trunk between it and our supplier.

Our supplier is sending SIP option pings every 60 seconds but never gets a reply so the trunk is down on their side.

Freeswitch is sending its own SIP option pings every 25 seconds as per Gateway config and this gets a 200 OK from the supplier.

Is there any configuration that I’m missing that would cause freeswitch not to reply to the SIP option pings from the supplier?

Thanks
Rob

2

Depends on network conditions. If you reg with UDP could try with TCP. What are your current settings?