Common Video API FAQs

Question Answer
Does SignalWire support RTMP? Currently, the Video API supports RTMP via the play method, API reference here. RTMP out is not currently supported.
Is SignalWire video HIPPA compliant? Yes! You control access to video conferences via JWT tokens, recording is disabled by default and must be enabled manually, and recordings can be deleted from SignalWire.
Can we incorporate chat? Yes! When building your website you will have to generate a unique token for the video room and the chat room, but both can exist on the same page.
How can we define user permissions? You define a user’s permissions when you generate their access(JWT) token. See: room_tokens api endpoint here
Can we programmatically create rooms/control attendee permissions? Yes, please check out the full api reference here
How long can room names be? Room names can be up to 100 characters, but you should avoid using “/” in room names.
Can I use video filters? There is no native support for this at the moment, but you can certainly implement it yourself using the concept of video overlays!
Do video tokens expire? No, by default all tokens will last indefinitely. You can alter the lifetime of your tokens using a variety of parameters, more detail here
Why do users’ cameras briefly activate when joining while muted? SignalWire enumerates over all devices and ‘checks’ the devices where permissions allow. No video/audio data is transmitted during this test
Can users be blocked by IP address? Not at the SignalWire/Token level - you would have to block them from your website/application.
Are the JWTs signed or encrypted? The JWTs are signed already and are secure. Encryption cannot be implemented on the user-end without causing problems as SignalWire would then need to decrypt them.
Is the Video API encrypted? Yes, it is encrypted through HTTPS and SRTP. WebRTC products are required to be encrypted!
Where are recordings stored? Video Room recordings can be found in the Video Rooms tab on the lefthand sidebar within the Room Recordings tab.|
|How can recordings be downloaded/deleted?|Video room recordings can be deleted or downloaded via the portal in the video recordings section or via the API.|
|What is considered a participant?|Any new member in the room - this could be a person who joined or a screen being shared.|
|Are Programmable Video Conferences customizable?|Yes! With Programmable Video Conferences, you can now change the background color, foreground color, primary color, success color, negative color, and switch from light mode to dark mode. See a demonstration in our Programmable Video Conferences article.|
|Can you record and screen share in a Programmable Video Conference?|Yes! Our new Programmable Video Conferences allow for recording, screens sharing, moderator/guest access, room previews, and more, all with no code required. If you need further customizations, you can write custom code on top of the pre-built room with ease.|
|Do Programmable Video Conferences have automatic recording?|Yes, you can choose to start recording as soon as the room starts in the settings for Programmable Video Conferences. If you do not select this, moderators will still have the ability to manually start and stop recording at their own discretion. Guests will not have this ability.|