Receive messages from shortcodes

Is it possible to receive text/sms messages from short codes or alphanumeric senders? I recently purchased a phone number, but when I test receiving messages from a shortcode they are not received - I checked the logs to make sure. Is there an add-on or other step necessary to receive these types of messages?

Apologies if this is answered elsewhere, but I can’t find any info about it.

Hello,

Unfortunately, SMS or MMS from short code numbers can’t be received to SignalWire purchased numbers. Our product team hasn’t enabled this service yet, but toll-free and long code (10DLC) numbers can send SMS/MMS to SignalWire purchased numbers. Feel free to let me know if you have any further questions.

Best Regards,
Chris K.
SignalWire Support Team